![]() ![]() ![]() The Creative Cloud desktop app has been updated and allows the successful installation of current and previous versions of Creative Cloud applications. The recommendation is to install the applications through the Adobe Creative Cloud desktop app. These errors occur when you install Creative Cloud applications using local install packages. Please download Adobe Support Advisor to detect the problem. The installation cannot continue as the installer file may be damaged. ![]() Follow the succeeding instructions.While installing Adobe Creative Cloud applications on macOS 10.12, you encounter one of the following errors: To download, visit Download the Adobe Support Advisor.Īfter downloading the file, install it, and then run it. It is available in 2 versions, for Microsoft Windows and for Mac OS X. You don’t have to worry of purchasing it because it is totally free. The collected data can be uploaded directly to the technical support team. It gathers the entire relevant technical information about the installed Adobe application and your system. It will also help you if you need any assistance from the Adobe technical support. This program reads the installation log file of the program and provides direct links to support articles that contains instructions on how to solve the identified problem. It identifies the errors encountered during failed installations. It is a small program that investigates failed installations of Photoshop Elements, Creative Suite products, Adobe Premiere Elements, Adobe Technical Communication Suite, and any downloads done from the store. The ASA or Adobe Support Advisor is an AIR-based program that examines system information and installer log files. How Adobe Support Advisor detects problem? ![]()
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